Legal notice

This website is operated by Pino Viejo Rustic.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support for shipments from the United States to Portugal, Germany, the Netherlands, and Austria, you may contact us using the information below:

Store Name: Pino Viejo Rustic

Phone: +1 773 470 5940

E-mail: info@pinoviejorustic.com

Address: 3383 N Milwaukee Ave, Chicago, IL 60641, United States

Service Hours : Monday - Friday, 9:00 AM - 5:00 PM (CST)

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m. Central Time, excluding U.S. federal holidays.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.